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April 2008

SteelEye Technology LifeKeeper Protection Suite for Windows

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Executive Summary:

LifeKeeper Protection Suite for Windows (LPSW) from SteelEye Technologies combines two SteelEye products: SteelEye Data Replication (SDR), which provides volume replication support, and LifeKeeper for Windows (LKW), which provides high availability features. LPSW worked well and was easy to implement. However, although the documentation for the underlying software components and recovery kits was well organized and easy to follow, it lacked the level of integration you would expect, considering the single-product image that SteelEye is marketing. The wizards made creation of resources and dependencies easy, though you really need to use the documentation to see which resources and dependencies you need to create to protect your application.


LifeKeeper Protection Suite for Windows
PROS: Broad feature set supports complex failover scenario that includes multiple remote and local servers as well as both shared and replicated storage; easy to implement; flexible administration; easy-to-execute manual failover and fail-back processes; reliable automatic failover
CONS: PDF documentation for the underlying replication and high-availability components isn’t integrated and is superseded by online .chm file documentation
RATING: 4 diamonds
PRICE: $2,000 per server with a $500 annual support fee
RECOMMENDATION: Add LifeKeeper Protection Suite for Windows to your short list when looking for a flexible, easy-to-implement high-availability solution.

CONTACT: SteelEye Technology • 866-318-0108 • www.steeleye.com

LifeKeeper Protection Suite for Windows (LPSW) from SteelEye Technologies combines two SteelEye products: SteelEye Data Replication (SDR), which provides volume replication support, and LifeKeeper for Windows (LKW), which provides high availability features. I tested version 6.1.2. In this version, the two products, though bundled together install as separate services, have separate documentation, and separate management interfaces. A single set-up routine integrates installation of the two products. Administration is somewhat integrated, as LifeKeeper automatically configures SDR when you configure a failover scenario that requires it. Flexibility is a hallmark of LPSW and is supported by an extensive feature set. Key features include block-oriented synchronous or asynchronous volume replication, a variety of failover modes supporting shared or replicated storage on both physical and virtual servers, and a new continuous data protection (CDP) function within the recovery feature set.

LifeKeeper Architecture
A LifeKeeper cluster consists of two or more interconnected servers. A cluster can include servers that are local to or remote to the primary application server, and administrators can configure them to fail over to a standby server either automatically or manually. There can be several standby servers in a cluster. Server hardware configuration need not be the same, as long as servers in the cluster have the capacity to handle the failover load.

LifeKeeper core components include a configuration database, a communications manager, an alarm interface used to trigger system (not user notification) events, and a control interface to locate the correct scripts used for recovery actions. LifeKeeper requires at least two communication paths between the servers—one or more for LifeKeeper heartbeat communications (a periodic message between paired nodes that detects faults), and one or more for normal server communications. SteelEye recommends a private IP network connection for the primary heartbeat path and also supports shared disk and RS232 serial connections. The LifeKeeper GUI runs as a Web client under one of several supported browsers with Java installed. LifeKeeper also installs an executable form of the GUI client, which Web Figure 1 shows, for local administration of a LifeKeeper cluster. Both clients look and work the same. LifeKeeper supports three access security levels for the GUI: Administrator, Operator and Guest.

LPSW includes application recovery support for file server resources, including volumes and file shares, and for Microsoft IIS. LifeKeeper Recovery Kits are available for many applications and simplify configuration of application protection, including failover. A generic Application Recovery Kit lets you write scripts supporting the recovery of other applications. Other editions of LifeKeeper Protection Suite are available for Microsoft Exchange, for a variety of databases including Microsoft SQL Server, for Linux-based applications, and for protection of VMware Virtual Center. Windows editions are supported on x86 and x64 versions of Windows Server 2003 and Windows 2000 Server.

LifeKeeper supports many standard storage types, including iSCSI, Fibre Channel SAN shared SCSI, and Windows volumes with Volume Shadow Copy Service (VSS) snapshots. Windows fault-tolerant disk sets are an exception, and unsupported.

Testing LifeKeeper
To test LPSW, I used two Windows 2003 systems configured with IIS and a disk volume defined with a share. Each system also had two Ethernet cards, one for LifeKeeper’s heartbeat network, the other for normal server communications.

Following the Planning and Installation Guide, I installed LPSW to both servers, applied the license keys I was given for testing to both servers, and started the executable version of the LifeKeeper GUI on the server I designated as my primary system. An Administrative QuickStart Configuration Assistant online Help page guided me through LifeKeeper’s initial configuration.

Defining a communications path for LifeKeeper heartbeat communication was the first step. A wizard guided me through, and I designated the appropriate network interface on the local and remote servers.

The next step was to define a protected resource hierarchy, using features of the basic recovery kit included with LifeKeeper core components. A wizard guided me through the process of creating a volume resource and configured SDR to mirror the volume’s data to the other server.

I also created an IP address resource, which designates an IP address that LifeKeeper switches to the standby server at failover. Adding a DNS host record for this IP address allows users to access the server by a virtual server name independent of the physical server names assigned to the primary and standby servers. Defining a DNS resource causes LifeKeeper to alter the IP address of the specified DNS entry to that of the active server. I tested this feature by defining a DNS resource. The DNS resource wizard asked for credentials to use to create the virtual host name on the authoritative DNS server and created the name pointing to the currently active server.

When creating a resource, LifeKeeper first defines it on the local server, then gives you the option to extend the definition to one or more standby servers. The wizard lets you specify a resource priority for each standby server—at failover, LifeKeeper reassigns the resource to the lowest numbered standby server available. Since each resource has its own priority on each standby server, this feature lets you fail over resources to different standby servers. After creating the resources, I created dependencies between them, which allows the resources to be operated on as a group.

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